Support

Common questions

How do I plan with my partner?

Open the wedding menu (your wedding's name at the top of the screen) and choose Share Wedding, then invite your partner through Messages, Mail or a link. They join with their own Apple Account and see every change. Sharing needs the unlock, but only the person who shares needs to buy it.

Does my partner need to pay?

No. Anyone you invite to your wedding can plan in it without buying anything.

I bought the unlock but it isn't showing

Open Settings (in the wedding menu on iPhone and iPad, or Together → Settings on Mac) and choose Restore Purchases, signed in with the Apple Account you bought it with. The unlock also works for your family through Family Sharing.

My changes aren't showing on my other device

Check that both devices are signed in to iCloud with the same Apple Account and have a network connection. Sync Status in the wedding menu shows how syncing is going and lets you sync now.

Can I import my guest list?

Yes. In Guests, choose Import from CSV… and pick a spreadsheet saved as CSV. It needs a Name column. Household, Group, RSVP, Age, Dietary, Notes and Address columns are picked up too. Importing is part of the unlock.

Why can't I read a quote automatically?

Quote reading uses Apple Intelligence on your device. It needs a device that supports Apple Intelligence, with Apple Intelligence turned on. You can always add the vendor and price yourself.

Where is my data stored?

On your devices and in your own iCloud. I can't see your plans. The privacy policy has the details.